Privacy Policy

Last Updated: July 21st, 2026

At MMJ Self Storage ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you provide through our website and services.

Information We Collect

When you visit our website, contact us, reserve a unit, or rent a storage unit, we may collect information you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Payment information
Information submitted through contact forms, rental applications, online reservations, or checkout pages

We may also collect information automatically, including:

IP address
Browser type
Device information
Pages visited on our website
Website usage, traffic, and analytics data

Online Rentals, Reservations, and Leads

Our website uses third-party software provided by Cubby to facilitate online reservations, rentals, and facility management.

Information entered during the rental, reservation, or checkout process may be collected and stored even if the rental or transaction is not completed. This information may appear in our facility management software as a lead and may be used to follow up regarding your interest in renting a storage unit.

Payment Processing

Payments made through our website are processed by third-party payment processors. We do not store your complete payment card information on our servers.

Payment information is securely processed through Payabli and its affiliated payment processing partners in accordance with applicable payment security standards.

How We Use Your Information

We may use your information to:

Process rentals, reservations, and payments
Manage your storage account
Communicate regarding your rental, payments, access, or account status
Respond to inquiries and customer service requests
Send important notices related to your account or the facility
Follow up with leads or incomplete rental inquiries
Request customer feedback or reviews
Improve our website, advertising, and services
Comply with legal obligations
Enforce rental agreements, collect unpaid balances, and process lien notices where applicable

Communications

By providing your contact information, you consent to receive communications from us regarding your rental, account status, payments, facility updates, customer service matters, and other operational notices. These communications may be delivered by phone, email, text message, or mail.

You may opt out of promotional communications at any time, though we may continue to send important account-related or legally required notices.

Call Recording

Telephone calls with our business may be recorded or monitored for quality assurance, training, security, and customer service purposes. Callers are notified at the beginning of recorded calls where required by applicable law.

Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

Cubby, for rental, reservation, lead tracking, and facility management software
Payabli, for payment processing
Late2Lien, for lien notice, collections, auction, and self-storage lien compliance services
Google, for analytics, advertising, and website performance tracking
Website hosting, communication, and technology providers
Government agencies, law enforcement, courts, or legal representatives when required by law

Information is shared only as necessary to provide services, process transactions, manage accounts, send notices, enforce agreements, collect unpaid balances, or comply with legal requirements.

Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support advertising efforts.

We use Google Analytics and similar tools to understand how visitors interact with our website and to improve our services.

We may also use Google Ads and related advertising features, including remarketing, to display advertisements to users who have previously visited our website or interacted with our services.

These services may use cookies and similar technologies to collect information about website usage, browsing activity, device information, and interactions with advertisements.

You may disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices, security, or content of those third-party websites or services.

Children's Privacy and Age Requirements

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

MMJ Self Storage
1933 Winnsboro Rd, Monroe, LA 71202
Phone: (318) 616-2288
Email: contact-us@storageunitsmonroe.com